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Customer Support

Frequently asked questions

We now have an FAQ's list that we hope that we will help
you answer a number of the more common ones.

1. Are your Websites Custom? Do you use templates?

Yes, everything we build is 100% Custom made with unlimited revisions to the planning . We are custom ranging from the planning all the thanks to your administration area to manage the web site yourself.

2. Your prices are good Do you outsource your work?

NO, NO and NO NEVER! From the beginning or our company quite 8 years ago until today we don’t outsource any of our work to any company or companies abroad we also don’t partner with the other company. Everything is build in-house by our Indian developers. We are very proud to say this as only a hand full companies does this within the India today.

3. Custom website great! But, Do you hold me hostage forever?

Absolutely NOT!!! the good thing about our company is that you simply are hiring us to create your website. Once complete you’ve got total ownership of everything. you’re not held hostage by us because everything we code is 100% open source which suggests we don’t encrypt any of our code. this enables the other developer to require over your website just just in case we do not compute afterward … Which won’t happen 🙂

4. What if I need HELP, Do you offer support?

Yes, we provide LIFETIME SUPPORT you’ll be ready to change modify or add anything to your website yourself thru the administration (CMS) that we’ll build for you. But most vital you’ll have access to our developers for any questions you would possibly need. We use an equivalent sort of support as apple.com which suggests we hook up with your computer and teach/help you together with your questions or modifications to the web site . We also offer you unlimited training on our administration area. we provide LIFETIME SUPPORT because 99% of our customer only need training once because the administration area is super simple and straightforward to find out . you do not need any knowledge on coding and you recognize we are just a call way.

5. Custom, So you don't do WordPress?

Yes and NO! Everything we ar doing 100% custom build including the admin area. As knowledgeable web design and web development company we would like to supply to our customers the simplest solution for them. Our custom CMS is best , much more secure, much easier to find out and more flexible than WordPress. However, some customers had used WordPress within the past and need to use it again. we’ll gladly build their site using WordPress this is often not a drag in the least to us. But you’ll be downgrading from a way better CMS platform.

6. What about hosting, Do I have to host my website with you?

No, in the least and unless you would like to! Unlike to the other web design companies at our level we don’t need you to host the website with us and We do provide hosting for our customers but it doesn’t means you’re obligated to host with us.

7. How much does a website cost? How much for a website?

We love this question… 🙂 this is often far and away our favorite question. Unlike other companies we don’t need treat you differently if you’ve got extra money or make extra money than others. We treat every customers an equivalent no matter their status or company. this is often the rationale why we are the sole company at our level that shows prices for tons of commonest web design, web development and online marketing builds. we’ve nothing to cover as we all know our prices are fair and affordable when comparing apples to apples, thereupon being said the simplest thanks to see what proportion your website will cost is to speak to us.

8. Do you do graphics design and Can you make me a logo?

100% Yes! As mention above, everything we do have unlimited revisions until you’re 100% proud of the planning . this is often also true for our graphics department. We do logo design, card design, flyer design, brochure design, stationary, banners and far more as we assist you build your brand.

9. SEO Are your websites SEO friendly?

100% Yes! Remember we are Google Partners! it’s our obligation to you as a customer to form sure your website is visible online. So, for that reason we assist you by building the web site 100% SEO friendly and that we use best practice on web design as requested by our partner GOOGLE.

10. Marketing Can you help me with Online Marketing?

100% Yes! we do not just build your the web site for you. We do far more than building the web site . Our main goal is to assist you succeed online. We are certain the end of the day , our team is committed to your success and that we offer many online marking packages including, Local SEO, National Search Engine Optimization SEO, World Wide Search Engine Optimization and Paid Per Click(PPC) Advertising (Adwords Account Step) including search network(sn) and display network(dn).

11. Awesome, Now tell me what makes your company different?

We are a reliable company, we’ve been in business for over 8+ years for a reason. Our all websites are 100% custom build,and we Provide unlimited revisions. we provide life time support! Our web developers are certified by Google way above average. But most Of them vital we aren’t here just to create your website. we would like an extended time relationship that you simply can calculate . We are here today and here tomorrow. Our main goal is your business to succeed online/offline, because our company moto is Client/customer success is our success. We are different because we care about your business goal and that we are committed to realize that goal not matter what it takes! you will count or that our team to be there for you ALWAYS!

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